Refund policy

1. No Returns or Exchanges: Crystals and remedies once sold are non-returnable and non-exchangeable. These items are energy-based and connect with an individual's personal energy, and therefore cannot be shared, returned, or reused to maintain energy hygiene.

2. Damaged Products: In the rare event that your product is received broken or damaged, please ensure you record a clear unboxing video of the package from start to finish. Claims without video proof will not be eligible for replacement.

You can always contact us for any return question at [email protected].